Privacy Policy

Last updated: Februray 2, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with your prior permission:

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings. You can also enable or disable location services when You use Our Service at any time, through Your Device settings.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

We may share your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Behavioral Remarketing

The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Usage, Performance and Miscellaneous

We may use third-party Service Providers to provide better improvement of our Service.

Salesdoor Integrations, Third Party Links and Extensions Privacy Statement

This Privacy Statement describes how the Personal Data is processed under Salesdoor Third Party integrations, Third Party links and Non-Salesdoor Applications.

Definitions

“Salesdoor,” “we,” “us” “our” means Salesdoor and its affiliates;

“Customer”, “You” means the organization that subscribes to the Services and through whom you, the end user of such Services, are provided access to the Salesdoor Services;

“Customer Data” means electronic data and information submitted by or for Customer to the Services;

“Personal data” means any information relating to an identified or identifiable natural person;

“Services” means products and services that are ordered by our Customers and made available online by Salesdoor as described in Salesdoor's Terms of Service;

“Third Party Services” means services that are provided to the Customer by a third party and/or listed on an online directory, catalog or marketplace of applications that interoperate with Salesdoor Services (“Non-Salesdoor Applications”).

Limited Use disclosure

Salesdoor use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

What data is collected?

Google Services Integrations

If you connect your Salesdoor account to apps or services provided by other parties, such as Google, certain Customer Data may be collected from your device by Google. This data may be collected automatically through the use of application programming interfaces such as the Google API Services or Gmail's API (OAuth), and may include:

  • The contents, metadata and related information of emails, Google calendar events and stored files when you choose to sync your App with Gmail, calendar and cloud storage services (Google Drive);
  • Email addresses of your Inbox and Sent folders, when you choose to sync your Salesdoor account and Gmail with your device’s address book; and
  • Customer Data that you send from your Salesdoor account to Google, or data that you request from any of the Google services, automatically or otherwise. Note that, as a security precaution, if you choose to connect your Salesdoor account to apps or services provided by Google and you request data from any of the Google services, information that identifies you or your device may also be sent in order to authenticate the request. You can revoke access at any time.
  • App's use of information received, and App's transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements.
  • App’s use of information received from Gmail APIs will adhere to Google's Limited Use Requirements.

Salesdoor Two-way synchronization

  • Two-way synchronization between Salesdoor and Gmail means that even if you work with emails in Gmail, you’ll have copies of those in Salesdoor CRM or Webmail. Also, you can send emails directly from inside Salesdoor using Gmail when this integration is enabled.
  • Calendar Two-way synchronization between Salesdoor and Google Calendars means all events created in Google Calendar are automatically synched with Salesdoor calendars and vice-versa.
  • Google Docs: Google Docs can be used inside Salesdoor account for viewing and editing documents online.

How Your Personal Information Is Used via the Third party integrations

Based on our legitimate interests or as necessary to perform our contract with you, to administer, improve and provide to you our extended integration Services upon your request.

Legal obligationWe may hold or request some of your information for complying with legal requirements and enforcing our website terms of use or otherwise protecting our legal rights.

In order to comply with the United States and European Union export controls and economic sanctions laws and regulations, including but not limited to, the United States Export Administration Regulations (“EAR”), regulations promulgated by the US Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), and regulations promulgated by the Council of the European Union (“EU”), in certain cases Salesdoor might request you to provide your identity documentation.

We also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and purchase agreements.

Salesdoor is retaining these rights because in limited cases we feel that we may need to contact you as a matter of law or regarding matters that will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications is rare.

Disclosure of your personal data to Third Parties

Salesdoor is not responsible for the data processing practices of any Third Party Providers. We encourage you to review your Third Party Providers’ respective privacy notices before enabling a Third Party Service integration.

Choices Available to You

You can always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using our Services. Please note, however, if you should choose not to make available some of your personal information, we may not be able to provide you with some of the services described in this Integrations, Third Party links and extensions privacy statement.

Data Retention

Salesdoor may retain your Personal Data for a period of time consistent with the original purpose of collection (see the section “4. How Your Personal Information Is Used via the Third party integrations”).

Your rights

In European Union and some other jurisdictions you may have the following rights concerning our processing of your personal data:

Right to access. You have the right to ask us for copies of your personal information. This right always applies;

Right to rectification. You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies;

Right to erasure. This right is applicable when one of the following applies:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  • The data subject withdraws consent on which the processing is based or where there is no other legal ground for the processing;
  • The data subject objects to the processing and there are no overriding legitimate grounds for the processing;
  • The personal data have been unlawfully processed;

Right to restriction of processing. When processing is restricted, we will store your personal data, but not further process it;

Right to data portability. Is your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and the right to transmit that data to another controller from the current controller applicable if: The processing is based on consent or on a contract, and the processing is carried out by automated means;

Right to object. You have the right to object to processing (on grounds relating your particular situation) if we process your information in our legitimate interests. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of a legal claims or if the processing of data is necessary for the performance of our contract with you;

Right to withdraw your consent at any time in case of any consent-based processing of your personal data without affecting the lawfulness of processing based on consent before your withdrawal; and

Right to lodge a complaint with a supervisory authority.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Facebook Fan Page

Data Controller for the Facebook Fan Page

The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the Facebook Fan Page (https://www.facebook.com/salesdoor), the Company and the operator of the social network Facebook are Joint Controllers.

The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php

Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Facebook Insights

We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.

For more information on the privacy Organizations of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/full_data_use_policy

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

We also may limit how We collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means We will be unable to provide certain functionality of the Service to these users.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or Organizations of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: